Sunday, September 17, 2017

DoctorOnCall.com.my, Malaysia First Online Tele-Health Platform

As parents, we're always on the lookout for our kids' health. Everytime our kids not feeling well, we as parents, will be frustrated looking for the best solution to cure our kids. Being a full-time working Mom, Mommy Jane sometimes unable to take leave immediately to send them to see doctor. Sometimes I was torn between my Little Angels and my work. My Little Angels are always my priority but when it comes to urgent matters at work, Mommy Jane had the responsibility to complete it too. To solve the problem, Mommy Jane recently came across DoctorOnCall.com.my which is Malaysia's first telehealth platform that connects patients with an extensive network of doctors and medical practitioners through the convenience of audio or video call.
DoctorOnCall.com.my is an affordable and convenient medical care. It provides patients with access to non-emergency medical care anytime and anywhere especially from the comfort of our home. It is simple and easy-to-use website interface and we can benefit from the quality service, high availability and minimal waiting time of 5-7 minutes, Build with safe and secure payment integration that supports all major bank and credit cards.
All you have to do is click on to DoctorOnCall.com.my and select the category on the health that you want to ask i.e. General Health, Sexual Health, Men's Health, Women's Health and Children's Health. In my case here, I wanted to ask about my 8 year old son who recently always had flu in the morning and night. I tried to gave him Vitamin C daily but it doesn't cure him. So, I post the question to the doctor in charge.
After I post the question and touch the "Talk to a Doctor Button", I was direct to Select my Call Type. I can choose Audio, Video or Chat. If choose Chat, then it's free but if I choose Audio or Video, then a minimal fee of RM20 will be charged. For chat till certain point, the Doctor will direct you to use Audio or Video for further prescription and to understand your illness directly. 
                  
For early bird, DoctorOnCall.com.my offered free services on their Audio or Video right now. Just key-in the code "DOCFIRST" and you can try out their service for FREE.    

After redeem my complimentary code, I was proceed with the Call. I key-in my phone no.and press "Confirm and Consult". In less than 10 minutes, I received a call from the number given on the screen. 

The doctor introduce herself as Dr Adeline Peter. She is focus on family and women's health and had 15 years experience. Dr Adeline has served in several departments in the government sector. She enjoys General Practice, with special interest in dermatology and venereology. We can also check out her qualification and experience at DoctorOnCall.com.my and on other doctors too. Emphasising the highest standard of medical care, DoctorOnCall.com.my has formed a partnership with top medical institutions. Every doctor is also thoroughly vetted for their certification, experience and expertise before joining  DoctorOnCall.com.my.
Through communication between both of us through phone, Dr Adeline is a friendly person. She ask the details of my son illness, his age and weight. She also ask how long my son had the flu. Her conclusion is, my son might only have mild sinus and she will email me the prescription to get the medication for him.
I can either print out the prescription from the email or DoctorOnCall.com.my website. With the prescription, I could get the medicines from pharmacy nearby or I can ask for delivery. DoctorOnCall.com.my is Malaysia's first online prescription-based pharmacy. As we know, the majority of online pharmacies in Malaysia are not able to deliver prescription-based drugs due to inaccessibility to medical specialists. Combining an extensive network of medical practitioners and comprehensive medicine catalogue, this is where DoctorOnCall.com.my steps in. The online pharmacy also offers delivery for various medications. The average delivery times are 4-6 hours for areas within Kuala Lumpur and the Klang Valley, and 1-2 days for the rest of Malaysia. They teamed up with AA Pharmacy to explore deeper collaboration on economical medical supplies and nationwide network.
Medical accessibility is also a vital objective for DoctorOnCall.com.my and the platform fulfils need for telemedicine in remote towns and medically unserved states in Malaysua. With a simple connectivity, patients can approach for second opinions on various health and medical matters.
DoctorOnCall.com.my was founded in 2016. For more information of this medical provider, do visit www.doctoroncall.com.my.

After trying our DoctorOnCall.com.my service and besides convenient, Mommy Jane could get some privacy too. Within the seclusion of our home or office, we able to raise concerns about tight-lipped subjects such as sexual health, menstrual disorders, erectile dysfunction for guys, sexually transmitted diseases (STD) and HIV. For male patient, he can discuss STD or HIV concerns with a male Sexual Health doctor via an audio call. This platform also provides the facility to upload medical reports or symptom visuals such as rashes, injuries for their doctor.






22 comments:

  1. Wow...this is good service..no longer queue or no need waiting so long for any appointment..Good system ever...

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    Replies
    1. Amanda, agreed with you. Do recommend it to your friends and family members ya.

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  2. Tertiba teringat satu drama bertajuk Rush.

    Dia jadi doktor peribadi kepada ramai selebriti dan orang kenamaan. Service dia memang pantas. Tapi pembayaran semua dalam cash.

    Dulu teringin nak jadi Doktor.

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    Replies
    1. Bro, you still young to go for it. Good luck. 😊

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  3. sangat bagus servis doktor terus ke rumah.. kita bukan selalunya mempunyai masa nak keluar lebih lebih lagi ade kes kecemasan.Sa fikir,inilah servis terbaik pada abad ini.Semua golongan boleh dapatkan perkhidmatan melalui call shj

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    Replies
    1. Sang Aura, betul especially we need the advice urgently.

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  4. Oh my.. This easy?! Would love to try it someday!

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    Replies
    1. Hasif, happy trying and I'm sure you will love it too. 😊

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  5. this service is extremely useful for working parents, thanks for the info!

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    Replies
    1. Mia, you're most welcome. Do recommend it to your friends.

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  6. yessss.....makin mudah dan cepat sekarang ni...terbaik lah doc on call ni

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    Replies
    1. Links, betul. Save our energy and times to get health advice.

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  7. hoho.. doctoroncall.. seriously.. thia is cool. u dont have to wait so long around hospital or klinic. juat make a call and there u r.. ur own doctor can check u anytime anyplaces..

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  8. Technology makes things easier. Can get health advise conveniently from home. Its really good to have kind of service.

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    Replies
    1. Bella, you are right. It is really convenient now with the new technology.

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  9. ive read about this and i think its fantastic. so convenient.

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    Replies
    1. Beto, hope more peoples will nenefit with such services.

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  10. Tak sangka ada service macam ni. Memang nampak kelainan,bagus juga ada service macam ni dapat beri manfaat kepada semua

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    1. Aneezah, this is my first time trying it out too and it is indeed easy to use the service.

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  11. Wahhh... Semua dihujung jari sampai nak jumpa doctor pon boleh call saja. Menarik sangat service nih.

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    1. Afizah, betul. Great that l able to explore it now so that more peoples will be aware on such a great service.

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