Tuesday, July 23, 2019

World-Leading Travel Booking Platform, Klook Officially Launched its New Office

Mommy Jane loves to bring 5 Little Angels to travel around Malaysia. Since I had a big family, few months before I plan for our trip, I will look around to get the best and cheapest deal that I could get for the local attraction tickets. activities, local tour and many more to make each and every trip is a wonderful and memorable experience for me and my Little Angels.
Klook, a world-leading travel activities and services booking platform, has officially launched its new integrated office at KL Eco City. Spanning over 15,000 square feet, Klook's new Malaysia hub will consolidate major functions i.e. business development, corporate services, marketing and service operations under one roof. Wow... Interesting right ? 
Since 2017, Klook has been serving rapidly the needs of Malaysian customers both abroad and domestically. With its mobile-first approach, the Company has also been able to digitise local tours, activities and attractions partnering with Aquaria KLCC, KLIA Ekspress to guided tours in Penang and island hopping in Sabah and todate, there are more than 500 local attractions and activities. Wow !!!
Mr Marcus Yong, Regional Marketing Director for Klook Southeast Asia
Mr Marcus Yong, Regional Marketing Director for Klook Southeast Asia said that when they first began in Malaysia, they were primarily focused on theme parks and must-do attraction in countries like Hong Kong, Macau, Singapore and Japan. When business expanded, they saw that domestic travel in Malaysia was growing rapidly and it was a clear sign that they needed to double down by expanding both their offerings and team here.
The office also houses the regional Customer Experience team, which provides KLOOK's customers 24/7 support via various channels such as live chat, email, social media and telephone. The team speaks a total of 8 languages including English, Mandarin, Cantonese, Thai, Korean, Indonesian, Japanese and German which is the Company's biggest Customer Experience hub globally at the moment. There are currently 100+ headcount and counting in the office.
Customer Experience Department



Marcus said that their new home (new office) in Malaysia will help solidify Klook's operational strengths. The integrated nature of the office will enable them to be closer to the ground, to work with merchants, suppliers and partners to better serve the needs of their customers.
Now, Let me bring you to a tour to their new office.Check out their spacious meeting room (above) which is equipped with multi-modal visual sharing formats such as whiteboards and LCD screens/projectors.
Adaptable furnishing via the use of partitions allows the pantry to double up as a town hall for all-staff meetings
The creative use of plants at the "Keep Looking" board to enrich peoples and spaces at their play area to bond with each other and to spark creativity. There are live moss wall, hanging swing, neon lamp, a LCD, sofa and a boxing equipment for you to release your stress. Ha ha ha,,,,
Yeah... We are at the Rejuvenate Room for employees to take a break to recharge
Meeting rooms
Japanese-inspired collaboration area
Klook's goal has always been to empower travelers and to provide us with the best travel experiences and the new office helps them closer to that goal. Do check out their exclusive events i.e. Marvel Studios Exhibition at the Pavilion and their coming soon Marvel Run.
Looking forward is their Klook Travel Fest 2019 which will be held from 28th to 29th September 2019 at MITEC. The massive one-weekend only event will connect Malaysians to great travel deals. The event will also involve strategic partnership with the local travel industry, lifestyle and retail merchants. Do look forward their exciting performances, games, travel workshops and many more.
For more information, do visit their website at www.klook.com and their instagram @klookmy. My video of the launched as below...
Ready, Set, Klook !!! A bit excited to join the Klook Travel Fest to grab great deals and explore more travelling packages for me and my Little Angels which is coming soon on 28th and 29th September 2019. It is also the best time to plan for our travel during year end school holiday. With Klook, we will definitely getting the best deal and the best experience ever. Love the concept of their office and seeing the Customer Service Department which is quite big, means that Klook always put their customers first. With the multi-language spoken here, no worries that they don't understand the languages that we used to communicate.  
Come and explore with me at Klook so that we could find a new experience with an affordable price for all of us to travel together to Rest, Relax and Rejuvenate our body, mind and soul. Don't have $$$ to travel, no worries coz' Klook is looking for staff to expand their business operations in Malaysia. Do send your resume over and Good Luck !!! 


10 comments:


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    1. Mehvish, thanks for sharing. Will check this out.

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  2. I always get my travel promotions through Klook too. I got more choices and the price is cheaper than other website.

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    1. Agreed with you. Book from Klook can save our $$$.

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  3. Thanks for the infor. Will check out their travel fest to get my year end holiday trip.

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  5. Nice place ..nice invironment..i kalau dapat tempat macam ni memng suka nak bekerja..hehee..Kalau nk pergi tempat mana-mana memnag cek dekat klook ni dulu..sebba kadang boleh dapat murah

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  6. Wow! Their workplace is very interesting! Never use Klook but saw many ads. Maybe I'll start using them after reading this. Thanks for the info

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